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xiliadrache
03 January 2009 @ 10:37 pm

So, I promised kissthecajun an entry. Here's a quick rundown of what's been going on in my life, for all those that are wondering...

I am finally, officially, done with school. I graduated this past December, with a Master of Library Science degree. Did the whole ceremony thing for my parents (and my aunt and uncle, who were able to make the trip down at the last minute.) I got my grades last week, and I did, indeed pass all of my classes. That pretty much makes it official.

Now all I have to do is find a library job, so I would appreciate anyone who knows of corporations or government agencies hiring librarians to send those job postings my way.

In the meantime, I've got my job at Staples, and I just started a second job at Blu Boy Chocolate Cafe & Cakery in downtown Bloomington. Unless something comes up, I will be in Bloomington until at least August, and I need as much help getting together money for my student loans (the six-month timer is ticking now, eep!) as I can get.

I'm still single, and not really making any efforts to change that. What can I say, I like my space. And sharing my apartment with just my cats. I use my free time for fun stuff like reading, playing video games, and hanging out with my friends. Brian, Alicia, and I have just started watching Veronica Mars, since they have never seen it, and I am living vicariously through their discovery of how great that show was.

Other than that, not much else has been going on in my life. I have resolved to be better at updating this thing, so we'll see how that works out.

I'm pretty bad about coming up with things to write about, as a general rule. So, have a topic you'd like to see me talk about? Let me know!
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Current Location: Home
Current Mood: calmcalm
Current Music: "Don't Cry For Me Argentina" - Julie Covington
 
 
xiliadrache
28 November 2008 @ 06:13 pm
Whether you call it Black Friday or Buy Nothing Day, today is going to be a long day for those who work in retail. The customer might always be right in the store, but here on LJ let's hear some stories about times when the customer was wrongedy wrong wrong.
Oh, the stories I could tell... I work at Staples, as the Copy & Print Center Expert, and as a rule, the majority of angry customers in the Copy Center deal with me. So, here's just a small sampling. 

Last year on Black Friday (or, Red Friday, as we like to call it at our store), a woman (the second customer in line at 4:30am) screamed at me for cutting in line while I waited for my manger to open the door so I could come in to work. We also had someone come in at 6:45, when lines at all 5 registers were still 100 people deep, and demand immediate service to ship his UPS packages, so they could get out right away. There are several things wrong with this:
  1. UPS does NOT make pickups on the day after Thanksgiving. His 15 packages wouldn't have gone out until the following Monday, no matter when I helped him.
  2. We have a posted calendar, and another sign that says this.
  3. The UPS computer is also a register, so there were 100 people there that he just cut in front of, and couldn't understand when we tried to explain the line to him.
I have also had one customer come in on three separate occasions, wanting me to copy something (the same thing every time) that is under copyright law. I explain the copyright policy (Staples must have written copyright permission from the owner of the copyright, which we will do our best to help you acquire), he curses at me and leaves. Well, not always at me. The first time, he just cursed and left. The second, he stormed away, but bought something at the register, and told the cashier that I was a bitch. The third, he called me a fucker, to my face.

 
But, my ultimate tale of horrible customer comes from a woman we will call Adidas Lady (because she always wears the same ugly Adidas shirt, every time we see her.) Now, granted, Adidas Lady would normally be considered a pretty decent customer. She spends a lot of money in our store, and on a lot of different things. But, it is how she does it that makes it terrible.

This woman has complained to our corporate offices (and this is not an exxageration) 12 times in the past 3 years. We have come to the conclusion that she does it just to get her way, and corporate has stopped taking her complaints seriously. So, here's a rundown of the ones that I know about/was involved in.
  1. Adidas Lady comes in at 7:01am. Wants to get something laminated. We open at 7 am. Laminator was just turned on, and is not warmed up. We tell her it will take a few minutes to warm up, and proceed with the rest of the opening duties while waiting. She throws a fit that we are not ready to help customers right away, and not giving her our full attention. Storms out. Corporate complaint comes later that day. Now, because of her, our managers have to turn on all the copy center equipment when they come in, an hour before we open.
  2. A.L. (shortened for efficiency) comes in at 7:15am. Wants to buy a chair. Office supply/furniture associate is also the manager, and is receiving the truck. she is helped by an electronics associate. AL wants the chair assembled. Right away. When informed that it will take 24 hours, as per our policy, says to electronics associate, "Can't you do it now?" He repeats the policy. She replies "That's stupid. You're stupid! Get me a manager." Manager/office supply associate comes over and repeats the policy again. She storms out. Corporate complaint that electronics associate was "rude and slow" comes the next day.
  3. AL comes at 7:01am (sensing a theme here?) to get something bound in the copy center. I say, sure, I can have that ready for you by noon. She replies, "Can't you do this now?" I reply that we operate on a first-come-first-serve basis, and I have several other things that I am working on. She is upset because she was here "first" and can't seem to grasp the concept of things left from the previous day. Corporatee complaint that we need more machines (which won't help, if still only one person there knows how to operate them) comes later that day.
  4. AL comes to use the self-service copiers. Ignores the 9 signs on the color copier that say "COLOR COPIES ONLY" and makes her black and white copies there. Starts yelling when her card is charged the color price. I offer to refund the copies, but tell her that if she takes them, she has to pay for them. She refuses, Corporate complaint comes the next day, saying that the machines are not clearly differentiated, and we need to tell customers that that one charges more.
Those are all the specific complaints that I can remember, and the others are more of the same. She was even told by our District Manager at one point that if she was so unhappy with our service, she should not shop at our store (which, is, of course, customer service code for, "Don't come back, bitch!") and she still comes in. She regularly wants copies made right away, frequently tells us not to lose her orginals or break her things. Which, we have never EVER done. She has never once been nice to me, never smiled, and is in fact, verbally abusive on a pretty regular basis.

But, don't get me wrong, these are just the worst cases. This year's Black Friday went pretty well, and I have far more good customers than bad.
 
 
Current Location: Home
Current Mood: tiredtired
Current Music: "Can't Take It" - Phantom Planet
 
 
xiliadrache
09 October 2008 @ 06:09 pm

Hello all! It's my Monday, October 6th, 2008, in 70 pictures. I went to class, and then more class, and then some more class. Super fun!

 

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Current Location: Home
Current Mood: chipperchipper
Current Music: "Seven Digit Pin Code" -The Format
 
 
xiliadrache
29 September 2008 @ 06:13 pm
I've found that I much more enjoy commenting on other people's entries than I do writing my own.

My writing style is much more "act-react' than one that creates it's own impetuous.

Perhaps I should change that.
 
 
Current Location: SLIS
Current Mood: mellowmellow
 
 
xiliadrache
What kind of birthmark do you have? How does it look? If you don't have one already, what kind of birthmark would you like to have?
 Since i haven't posted in a while, what better way that by answering this question? I have a port-wine stain birthmark, on my scalp. It's a fairly small red dot, not really visible, even with my hair as short as it is. But, I know it's there, because it causes other problems. Because of said birthmark, I have Sturge-Weber syndrome, which we believe was the cause of my seizure disorder, and still to be the cause of my occasional headaches and dizziness.

My mom also has a PWS, located on her face, on one eyelid and covering a section of her cheek and upper lip. She is blind in that eye, and used to get frequent nosebleeds on the side of her nose that it covers. She has since had surgery to remove one of the polyps that developed in her nose, and was causing the nosebleeds.

So, even if other people have and like and want birthmarks, I hate mine.

That's all.
 
 
Current Location: Home
Current Mood: blahblah
 
 
 
xiliadrache
23 February 2008 @ 04:55 pm
That's right, I stole this meme from  kissthecajun.

 
 
Current Location: Home
Current Mood: calmcalm
Current Music: Veronica Mars - Season 2
 
 
xiliadrache
19 November 2007 @ 06:45 pm
Wow  
I haven't posted in a long, long time.

Since that last post, I have gotten a promotion at work (and now am working full-time, and a full-time student, eep!), moved twice, and, for the first time in my life, gotten my hair cut really short.

It's a lot of big changes for me, but I have to say that I'm pretty happy with where my life is right now. I like my job, I like the place that I live (minus the bugs and mice, of course), and I'm glad to be almost done with my Master's Degree.

Speaking of which, does anyone know a good library that's hiring?
 
 
Current Location: Class!
Current Mood: contentcontent
Current Music: Dr. Nisonger's jokes
 
 
xiliadrache
31 May 2007 @ 08:30 pm

So, I haven't posted in a while, I know, but I am very excited. Today, I got a new phone, one that actaully works, and the best part of the whole thing was that it was free. Yay, free!

And, that's all I've got for now.

 
 
Current Location: Home
Current Mood: excitedexcited
Current Music: "Overdue" - The Get Up Kids
 
 
xiliadrache
16 April 2007 @ 02:59 am
I don't know what I'm doing. Working, I guess. Putting off doing my taxes, hating the fact that I actually have to stop putting off my taxes, loving the fact that I am signing a new lease tomorrow.

So I am done with schoolwork for the semester. All I have to do is show up for the next few classes, and I am golden. Consequently, I have been working a lot. And I mean, a LOT. Like, every day for a week, I have been at at least one of my jobs. Yesterday/today, it was both of them. And Staples twice. It's a good thing I am getting paid well.

I guess I never really feel like I know what to write in these things. I feel like something I say should be great, and have some sort of impact, but then I never feel like it does. But, then again, this is just who I am. Not a lot I can do to change it.
 
 
Current Mood: okayokay
 
 
xiliadrache
05 April 2007 @ 03:27 pm
That's right, nothing. I have a meeting in about half-an-hour, and work tonight. And, Justin is here, so he and I are going to hang out when he gets done with his official visit stuff tonight. And that's about it.

I like that I don't have the stress of some ofthe other people here, but I can use my work time to do a lot of the stuff I need to. Like my Indiana taxes, and research for my group project that's due next week.  And other than that, there's just not a whole lot going on. I have started making to-do lists, and I've found it helps me accomplish a lot more a lot faster, since I don't dally as much between tasks.

And well, that's it. Everyone should go buy this, or at least listen to it. Rupert and I are obsessed. Oh, and in other news, Sergio and Mortimer no longer are speaking. So uploading photos is going to become a bit of a trial. I need to find out what's going on there.

And, that's all.
 
 
Current Location: SLIS Lab
Current Mood: cheerfulcheerful
Current Music: "Golden" - Fall Out Boy